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Abstract

Based on the prediction of US Housing and Urban Development (US HUD), the demand for new homes will increase in the coming months to accompany the steady sales of existing homes. To meet the future demand, the home building industry has to continuously improve and get rid of inherent problems such as frequent delays. While delays have been a common occurrence in the residential and commercial construction alike, investigations of delays in the residential sector has not received much attention. With the goal of exploring the causes of delays in the home building industry, a multiple case study approach was employed in the current study. Observational data from 30 different home building projects were collected using the Percent Plan Complete (PPC) metric. Detailed data on planned and completed activities from the 30 projects were collected for ten consecutive weeks. Findings reveal that the frequently occurring reasons for delays are related to ‘supplier’, ‘over-assignment’, and ‘no show’. The observed data was stratified to find that the masons, carpenters, and plumbers are the trades most frequently causing delays. The outcome of this study provides helpful guidelines to the home builders for targeting their intervention to reduce delays.

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