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Volume

36

Issue

5

Abstract

The failure of volunteer organizations is commonly attributed to a lack of leadership for the organization. The failure problem may be more closely related to unrealistic assumptions rather than the lack of leadership. Identifying common assumptions about organizational goals, volunteer roles, information flow, and feedback is crucial. Addressing those assumptions by learning the arts of active listening, mentoring, public dialogue, and evaluation and reflection is critical to the success of an organization.

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