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Volume

35

Issue

4

Abstract

An investigation into the utilization of videoconferencing at a Texas Agricultural Research and Experiment Station (Center) was conducted. End users of videoconferencing were identified and how well their interests were being served was ascertained. The purpose of this case study was to present the successes and limitations of videoconferencing as experienced during a three-and-a-half year period. Recommendations for improving the use of videoconferencing technology in the attainment of the Center's mission include support services and on-line scheduling.

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