Date of Award
8-2024
Document Type
Thesis
Degree Name
Master of Construction Science and Management (MCSM)
Department
Construction Science and Management
Committee Chair/Advisor
Shima Clarke
Committee Member
Vivek Sharma
Committee Member
Jong Han Yoon
Committee Member
Mike Jackson
Abstract
This study investigates United States construction professionals’ view of trust in the workplace. In particular the focus is on building trust through trust building exercises. In order to accomplish this, a literature review was conducted focusing on trust in the worldwide construction industry. This was followed by interviews with US construction professionals who focus on team building. These interviews informed a survey sent to a wide variety of US construction professionals. The survey had two sections of content questions, 1. view of trust indicators and 2. perception of trust building exercises. Finally, experts in the field of construction team building were interviewed to learn their perspective on how trust is built through trust building exercises. The results of the study include a taxonomy of trust, ranking trust indicators in two ways, once via literature and once through survey data. Additionally, best practices are proposed for developing and implementing trust building exercises in the US construction industry.
Recommended Citation
Lyons, Ann B., "Trust: The Inertia Taxonomy of Trust and Learning Outcomes of Trust Building Exercises" (2024). All Theses. 4353.
https://open.clemson.edu/all_theses/4353
Author ORCID Identifier
0009-0000-1965-5208